{"id":28,"date":"2025-08-31T22:58:12","date_gmt":"2025-08-31T20:58:12","guid":{"rendered":"https:\/\/www.escape-nation.com\/?page_id=28"},"modified":"2026-08-29T18:59:11","modified_gmt":"2026-08-29T16:59:11","slug":"conditions-generales-dutilisation-et-conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/www.escape-nation.com\/en\/conditions-generales-dutilisation-et-conditions-generales-de-ventes\/","title":{"rendered":"General Conditions of Use and General Conditions of Sale"},"content":{"rendered":"
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General Conditions of Use and General Conditions of Sale<\/h1> <\/div> <\/div><\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t
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Updated: July 26, 2025
\nThese General Terms and Conditions of Sale govern the contractual relationship between:
\nEscape Nation<\/strong> \u2013 Shunt SAS
\nRegistered office: 96 rue Paradis, 13006 Marseille
\nSIRET: 91403176000012
\nEmail: contact@escape-nation.com<\/a>
\nTelephone: 06 27 83 42 06<\/a>
\n(hereinafter \"the Seller\" or \"Escape Nation\")
\nAnd any natural or legal person (hereinafter \"the Customer\") booking an activity on the website www.escape-nation.com<\/a>.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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1. Purpose<\/h3><\/div>\n
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The purpose of these T&Cs is to define the conditions applicable to the sale of \u201coutdoor escape game\u201d type adventures, offered independently via smartphone or with animation for businesses.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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2. Reservation<\/h3><\/div>\n
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Reservations are made exclusively online at www.escape-nation.com<\/a>.
\nThe Customer chooses a city, a scenario<\/strong>, and a game date<\/strong>.
\nOnce the reservation is confirmed, the Customer receives an email with a personal access link<\/strong> valid for 24 hours<\/strong> from the selected date.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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3. Rates<\/h3><\/div>\n
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Prices are listed in euros, all taxes included.
\nThe base rate is \u20ac48.75 per access code<\/strong> (1 smartphone, recommended for 1 to 4 players).
\nEscape Nation reserves the right to change its prices at any time, but services are billed based on the rates in effect at the time of the order.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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4. Payment terms<\/h3><\/div>\n
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Payment is made online by credit card via a secure system.\nThe reservation is only considered final upon receipt of the confirmation email.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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5. Right of withdrawal<\/h3><\/div>\n
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In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to leisure services provided on a specific date.\nNo refund may be requested after the order has been validated, except in the event of cancellation by the Seller.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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6. Weather conditions and postponement<\/h3><\/div>\n
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The adventures are designed to be played outdoors regardless of weather conditions.\nHowever, in the event of extreme conditions or major impediments, the Customer may request a free postponement<\/strong> (no later than 48 hours after the booked date) by contacting: contact@escape-nation.com<\/a><\/strong>.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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7. Responsibilities<\/h3><\/div>\n
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Escape Nation makes every effort to ensure the smooth running of the game, but cannot be held responsible in the event of:<\/p>\n